User Research CRMs are the Foundation of Good Research
Teams want to do research with their own users.
This should be simple, but it's very hard to do in practice. What's standing in the way?
The customer outreach process is tedious and confusing.
Researchers have to rely on marketing or CS to reach out to customers when research needs to be done. Juggling multiple tools from spreadsheets to survey tools to e-signature platforms makes the process disjointed. Plus, setting up a few user interviews can take weeks on end.
Doing research with your users is a high stakes activity.
Your customers are your most precious asset. Delivering a pleasant experience with your brand and ensuring users aren't over-contacted for research is paramount. Capturing and storing consent, keeping their personal information safe, and following ever-changing GDPR laws is impossible to do in spreadsheets.
After years of hacking together CRMs, spreadsheets, and other non-purpose-built tools, people who do research are in desperate need of something new.
Enter the User Research CRM.
Recruiting and managing high-quality participants is no small feat. A User Research CRM solves the problems above and enables fast, continuous research, which ensures teams are spending engineering resources wisely and delivering quality products that people really need.
What makes a good User Research CRM?
Fueling Continuous Discovery
Democratizing Research
Leveraging Existing Tools
Delivering a Memorable Participant Experience
Tapping Into Your Existing User Database
Researching Securely
What Our Customers Have To Say
View StoriesWe’re All In On The Journey Ahead
Success of a User Research CRM is more than features. Gaining a trusted partner who is committed to empowering your research team to excel (without the spreadsheets) is critical.
Big Goals, Bigger Scalability
Rally is engineered from the ground up to accommodate the growth of our customers as they add more participants to their databases. Rally is a CRM to its core, designed for the complex needs of large teams with thousands of studies, and millions of participants.
Users Are The Heart Of Our Mission
Rally was built after months of learning about people just like you. We want to make sure we provide you with everything you need once you’re rolling with Rally: exclusive customer events, a community of Rally users, comprehensive support documentation, and a dedicated customer success team on-call.
Go Beneath The Surface
If there's one thing we know about researchers, it's that you have a keen eye for spotting the truth. Our documentation acts as your A-Z for Rally. No matter how much research you do on a day-to-day basis, our support documentation will cover it.