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WEBINAR

AMA with Jenna: Research Ops in the Age of Lean Teams

Tuesday, September 29th
12pm to 1pm EST

No work email? Let us know what you need and we’ll send it your way.

Webinar Overview

Join us for an AMA with Jenna L who supports Research Operations at Slack (a Salesforce company), as we dig into how research ops teams actually get built and run, from two-person teams to enterprise-scale operations, and what changes when you move between them.

We'll cover:

  • 🏗️ How org structure changes what a research ops person does day to day 
  • 📉 Why large, specialized research ops teams have become rare, and what it's like being part of one anyway 
  • 🔧 What it takes to build a recruitment function from scratch, including lessons from Credit Karma/Intuit and Workday.
  • 🤖 Where automation belongs in research ops, and where a human still needs to stay in the loop 
  • 🙋‍♀️ Your questions, answered live!

Whether you're building out a research ops function for the first time, running a lean team that's covering more and more ground, or figuring out what to automate and what to protect, this AMA will give you a real look at how it gets done.

Speakers

Jenna Lombardo

Research Operations @ Slack

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Colleen Matthews

Sr Product Marketer @ Rally

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