Governance & Compliance

Governance Rules You Can Rely On

Your customers are your most precious asset. Protecting them is core to Rally’s DNA and has been a top priority from day one.

Secure From Day 1

Encrypted data, SSO, guaranteed privacy, access control, failover processes, data deletion, and more should never be an “add-on”. Rally builds these into our platform so you never have to sacrifice security.

Continuous Research Needs Continuous Consent

Be confident in getting the right consent every time with easy-to-use templates. View the consent forms that participants have submitted, and continue to ask for consent regardless of the study type.

Protect Your Customers

Respect and protect your most valuable asset - your customers. Set cool-down periods for different study types, utilize opt-out links, and keep track of engagement with participant contact statuses.

Why do leading research teams trust Rally for governance and compliance?

Detailed Activity Tracking Per Participant

Get granular on engagement. View study invites, studies completed,  incentives sent, emails delivered, contact status, and more.

Opt In, Opt Out

Rally provides unsubscribe and opt-out links for participants to remove themselves from panels or studies.

Safeguard PII

Protect the privacy of participants and researchers by keeping PII private. Maintain the privacy of sensitive data to ensure research processes remain non-intrusive and respectful.

Prevent Over Contacting

Configure custom participant cool-down periods for each type of study. Participants cannot be contacted if their status prevents it (unless you override, with the right user permissions).

Right To Be Forgotten

Rally is committed to supporting users’ right to be forgotten. When removing user data within Rally, we ensure all data is removed from our system and our sub-processors.

Data Portability

In Rally, your data is yours. View all data associated with your user and export it to CSV any time.

Explore Rally's Features

Participant Management

Build rich participant profiles using data from every participant touchpoint across your research efforts.
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Recruitment

Upload a list of opted-in customers or integrate with your company’s CRM to start recruiting ideal participants.
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Scheduling

Create a frictionless and happy scheduling experience for participants and team members with Rally.
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Incentives

Send thank-yous to participants around the globe, regardless of your research method.
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Panel Management

Recruit panelists for ongoing research while centralizing the end-to-end research process in one place.
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Governance & Compliance

Your customers are your best asset. Protecting them is core to Rally’s DNA.
Learn more

The “Don’t Be Shy, We Know You’re Curious” List

A list of the most frequently asked questions about Rally:

How does Rally handle recruitment?

Rally provides a robust CRM and powerful recruitment tools for you to manage and recruit your own users for research. Rally doesn’t recruit on your behalf, nor do we have our own panel of participants to recruit from. 

Import your database of opted-in customers and continue building a diverse and representative pool of participants. Recruit using custom attributes, survey results, or research engagement history. 

View Recruitment to learn more.

Can Rally integrate with our existing tools and systems?

We integrate with the most popular and widely used tools in the research community. Connect tools like UserTesting, UserZoom, Maze, Qualtrics, SurveyMonkey, Typeform and more. Don’t see your favorite survey or testing tool in that list? Don’t worry - Rally supports custom links to allow you to connect any tool you want, regardless of the study type. 

By connecting your preferred tools to your participant database, you can keep doing research with your own real users, using your favorite methodologies and tools.

Visit our Integrations page to learn more.

What security measures are in place to protect participant data and privacy?

Securing your customer’s data is core to Rally’s DNA and has been our top priority from day one. Check out all the security and privacy measures that we’ve put in place to protect your data and keep your research process compliant on our Security page. 

Is Rally scalable to accommodate the growth of our research initiatives?

Rally is engineered from the ground up to accommodate the growth of our customers as they add more participants to their databases. Rally is a CRM to its core, designed for the complex needs of large teams with thousands of studies, and hundreds of thousands of participants. 

What kind of support, training, and resources are available to help our team get started?

Our customers have gotten us to where we are today, and we don’t say that lightly. From the moment you talk to a Rally expert, our team is by your side, ensuring you have all the tools and knowledge you need to make informed decisions and get the most out of our platform. We provide personalized guidance throughout your journey. 

When you’re up and rolling with Rally, you’ll have access to exclusive resources including customer events, a community of Rally users, comprehensive support documentation, and a dedicated customer success team on-call.

Success of a new platform implementation is so much more than features: with Rally, you're not just adopting a research platform; you're gaining a trusted partner who is committed to empowering your research team to excel.

Book a demo with our team to learn more. 

Where can I learn more about Rally’s Security?

Visit our Security page here. Visit our Trust Center in Vanta to view our SOC 2 Type II certification, penetration tests, infrastructure security, and more.

How does Rally protect researchers' privacy?

Rally prioritizes researchers' privacy by employing robust security measures. All databases and backups are encrypted at rest with AES-256, block-level storage encryption. 

Rally uses a third-party to perform annual penetration tests to ensure there are no vulnerabilities in our application. To request a copy of our annual pentest, email security@rallyuxr.com.

Our platform grants Research Operations Managers control over access permissions, ensuring data integrity. Compliant with stringent data protection regulations, we safeguard researchers' confidentiality, fostering a secure environment for seamless research endeavors.

Visit our Security page to learn more.