Events
Rally Around Reops Bundle
Seven research leaders. One day. The clearest picture yet of where Research Ops is headed.
We brought together practitioners from Ramp, LinkedIn, Chime, Twilio, U.S. Bank, Salesforce, and Mozilla to tackle the questions defining the field right now: how AI actually changes research craft, what democratization looks like when quality still matters, and why the quiet infrastructure work is the real strategic lever.
Inside the bundle:
- Michelle Bejian Lotia (Ramp): Craft Coaching Doesn't Scale—That Was True, Until AI Came Along
- Marieke McCloskey & Kalee Dankner (LinkedIn): How Generative AI Helped LinkedIn Crack the Research Democratization Code
- Romana Rajput (Chime): Rigorous Research at AI Speed: Synthetic Panels, AI Moderation, and Agentic Workflows
- Allison Robins (Mozilla): To AI or Not to AI: The Case for a Messier Middle
- Joe Marcantano (Twilio): Raising the Floor: Evaluating Research Quality in Democratized Teams
- Graham Gardner (U.S. Bank): ResearchOps Is a Puzzle. But Which Kind?
- Riya Relan (Salesforce): The Quiet Work of ResearchOps
Plus opening remarks and a closing panel with Kate Towsey and Rally co-founder Oren Friedman.
Whether you're building a research program from scratch or scaling one across hundreds of stakeholders, these sessions give you the frameworks, the honest tradeoffs, and the playbooks the best teams are using today.
