The Research Ops Maturity Matrix
Research Operations has transformed the way organizations conduct and scale research, becoming a critical function for User Research. Yet, until now, ReOps teams have lacked a dedicated framework to assess and enhance its practices.
Map your maturity across 6 core areas
The Research Ops Maturity Matrix helps teams evaluate current practices, identify growth opportunities, and take actionable steps toward operational excellence.
How to use the Maturity Matrix:
- Start by researching your function & organization
- Assess your current state
- Set realistic goals
- Take incremental action
- Monitor external factors and adapt
- Track progress and reassess regulary
