Casey Gollan on building systems for scaling research and product impact

How IBM turned Research Ops into an internal platform for scale

Casey Gollan, Manager of Product Excellence at IBM, joined Rally to share how his team built internal systems and platforms that bring research and operational excellence to product teams across the company. This is a story about what happens when you stop treating Research Ops as overhead and start treating it as infrastructure.

Key takeaways:

• How to build internal platforms that scale research practices across a large organization
• The evolution from Research Ops team to Product Excellence function
• Automating and integrating cutting-edge practices into everyday product workflows
• How systems-thinking changes what's possible for research at enterprise scale
• And more!

A blueprint for scaling research through systems, not headcount. Watch now!