Building Research Ops with Airbnb's OG Ops Team
Scaling fast, driving impact, defining metrics, and building processes with some ReOps pioneers.
Lessons from the team that built ReOps at Airbnb, before it was cool
Four Research Ops leaders who helped build Airbnb's Research Ops function joined Rally to share what they learned building it from scratch. From creating researcher-focused resources to scaling a program that actually sticks, these are the lessons worth learning the hard way.
Key takeaways:
- How to build resources for researchers that reduce anxiety and make their lives easier
- What 'scaling' really means and how to define it for your own org
- Why a mission statement for ReOps matters more than you'd think
- How to be champions of your own work instead of invisible operators in the background
- And more!
Straight from the team that helped write the Research Ops playbook. Watch now!
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