Building Research Ops with Airbnb's OG Ops Team
Scaling fast, driving impact, defining metrics, and building processes with some ReOps pioneers.
Lessons from the team that built ReOps at Airbnb — before it was cool
Four Research Ops leaders who helped build Airbnb's Research Ops function — one of the fastest-growing in tech — joined Rally to share what they learned building it from scratch. From creating researcher-focused resources to scaling a program that actually sticks, these are the lessons worth learning the hard way.
Key takeaways:
- How to build resources for researchers that reduce anxiety and make their lives easier
- What 'scaling' really means — and how to define it for your own org
- Why a mission statement for ReOps matters more than you'd think
- How to be champions of your own work instead of invisible operators in the background
- And more!
Straight from the team that helped write the Research Ops playbook. Watch now!
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