Steve Portigal on what makes a research practice mature

What does a mature research practice actually look like? Steve Portigal knows.

Steve Portigal, principal of Portigal Consulting and author of Interviewing Users and Doorbells, Danger, and Dead Batteries, has been helping organizations build mature research practices for decades. In this AMA, he shares his framework for assessing research maturity — and the honest truth about what it takes to get there.

Key takeaways:

• What 'research maturity' actually means — beyond the buzzword
• The patterns Steve sees consistently in teams that struggle to grow
• How to assess where your practice sits today and what's holding it back
• The path from doing research to building a practice that lasts
• And more!

One of the most experienced voices in research, sharing what he's learned after decades in the field. Watch now!