Balancing Internal & External User Research to Beat the Competitor

Discover the strengths and limits of internal and external panels, how to build a panel strategy that scales, and tips to foster cross-functional trust to unlock access to your users.

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If your research strategy only recruits strangers, you're probably getting stranger results.

Internal research panels made up of your actual users unlock deeper insight, long-term value, and the holy grail of UX: better product-market fit. But external panels have their strength too, especially when speed and fresh perspectives matter most.

So what are the tops teams doing? They're not picking sides. They're blending both.

Inside, you'll learn:

  • Strengths (and limits) of internal and external research panels
  • How to build a sustainable panel strategy that scales
  • Ways to foster cross-functional trust to access your users
Download the guide and learn how the best teams are blending panels to get sharper, more reliable insights!