OBSERVER ROOMs

Watch Live User Research with Observer Rooms

Observer Rooms give stakeholders a live window into every user interview: a private livestream with real-time reactions, timestamped comments, auto-generated transcripts, and shareable clips. No extra meeting links. No disrupted participants. No FOMO.

Involve Stakeholders in Research

Observer Rooms give your whole team a live window into every research session, so stakeholders see the insights firsthand, not just a summary slide three weeks later.

Keep Participants Comfortable

Keep your observers completely invisible to participants. No extra video feeds, no PII exposure, no awkward interruptions.

Turn Interviews into Quick, Shareable Insights

Clip any moment from the transcript and share a no-login-required link. Rally surfaces highlights automatically.

Why do leading research teams use Rally's Observer Rooms?

Private Livestreaming

Invite your whole team - PMs, designers, executives - to watch sessions live in a virtual backroom. Observers can view and download recordings at any time.

Scheduling & Session Reminders

Rally auto-generates calendar invites and sends a Slack reminder before each session so you never miss a thing.

PII Protection & Privacy Controls

Ensure that observers only see the participant data you give them access to.

Live Emoji Reactions

Pin emoji reactions to exact recording timestamps during a session so your team can flag moments to revisit.

Comment and Chat

Leave threaded comments tied to specific moments in the session. Teammates can search, reply live, and reference them later.

AI Summaries, Transcripts & Shareable Clips

Every session auto-generates a synced transcript and AI-powered summary. Trim any moment into a shareable clip.

Explore Rally's Features

Participant CRM

Build rich participant profiles using data from every participant touchpoint across your research efforts.

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Study Management

Manage the end-to-end Research process from initial invites to incentives, all in one tool.

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Recruitment

Find, qualify, and confirm the right participants for every study across your entire research program.

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Incentives

Send thank-yous to participants around the globe, regardless of your research method.

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Panel Management

Recruit panelists for ongoing research while centralizing the end-to-end research process in one place.

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Governance

Your customers are your best asset. Protecting them is core to Rally’s DNA.

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The “Don’t Be Shy, We Know You’re Curious” List

A list of the most frequently asked questions about Rally:

How does Rally handle recruitment?

Rally provides a robust CRM and powerful recruitment tools for you to manage and recruit your own users for research. Or, recruit from Respondent's panel of over 3M diverse and engaged participants.

Visit Recruitment to learn more.

Can Rally integrate with our existing tools and systems?

We integrate with the most popular and widely used tools in the research community. Connect tools like UserTesting, UserZoom, Maze, Qualtrics, SurveyMonkey, Typeform and more. Don’t see your favorite survey or testing tool in that list? Don’t worry - Rally supports custom links to allow you to connect any tool you want, regardless of the study type. 

By connecting your preferred tools to your participant database, you can keep doing research with your own real users, using your favorite methodologies and tools.

Visit our Integrations page to learn more.

What security measures are in place to protect participant data and privacy?

Securing your customer’s data is core to Rally’s DNA and has been our top priority from day one. Check out all the security and privacy measures that we’ve put in place to protect your data and keep your research process compliant on our Security page. 

Is Rally scalable to accommodate the growth of our research initiatives?

Rally is engineered from the ground up to accommodate the growth of our customers as they add more participants to their databases. Rally is a CRM to its core, designed for the complex needs of large teams with thousands of studies, and hundreds of thousands of participants. 

What kind of support, training, and resources are available to help our team get started?

Our customers have gotten us to where we are today, and we don’t say that lightly. From the moment you talk to a Rally expert, our team is by your side, ensuring you have all the tools and knowledge you need to make informed decisions and get the most out of our platform. We provide personalized guidance throughout your journey. 

When you’re up and rolling with Rally, you’ll have access to exclusive resources including customer events, a community of Rally users, comprehensive support documentation, and a dedicated customer success team on-call.

Success of a new platform implementation is so much more than features: with Rally, you're not just adopting a research platform; you're gaining a trusted partner who is committed to empowering your research team to excel.

Read more about our Commitment to Support here!

Where can I learn more about Rally’s Security?

Visit our Security page here. Visit our Trust Center in Vanta to view our SOC 2 Type II certification, penetration tests, infrastructure security, and more.

How does Rally protect researchers' privacy?

Rally prioritizes researchers' privacy by employing robust security measures. All databases and backups are encrypted at rest with AES-256, block-level storage encryption. 

Rally uses a third-party to perform annual penetration tests to ensure there are no vulnerabilities in our application. To request a copy of our annual pentest, email security@rallyuxr.com.

Our platform grants Research Operations Managers control over access permissions, ensuring data integrity. Compliant with stringent data protection regulations, we safeguard researchers' confidentiality, fostering a secure environment for seamless research endeavors.

Visit our Security page to learn more.